What should I do if my package arrives damaged?
If your package arrives damaged, please contact us immediately with photos of the product and packaging. We’ll be happy to assist with a replacement or refund.
Can this product be used on children’s hair?
Yes, our oil is made with natural, non-toxic ingredients and is safe for children. However, we always recommend conducting a patch test before use.
What if I have underlying scalp or root problems?
If you suspect an underlying scalp or root issue, we recommend consulting a healthcare professional or dermatologist before using our product. While our oil is designed to promote healthy growth, medical conditions may require specialized treatment.